What is your returns policy?

Not quite right? No sweat!

Get in touch within 30 days of placing your order for a return or store credit. 

ALL Store Credits are issued with a FREE standard shipping code. 

FULL PRICE: Refund and Store Credit available.

SALE / PROMOTIONAL: Store Credit only.

EXCHANGE: We issue Store Credits with a FREE standard shipping code so you can choose your exchange item yourself once we receive your return.

Here's a quick checklist of requirements for ALL return / store credit items

1. Must be returned within 30 days of purchase
   
2. Must be in original condition with all tags attached
   
3. Not have been worn, soiled, washed or altered in any way

 

*please note all returns are sent back to our warehouse in Melbourne, Australia

 

Related topics

• Do I need to pay for return postage?
• How do I lodge a return?
• What is your exchange policy?
• What do I do if my product is faulty?
• Can I return my online order to a Nimble store?
• How do I return my item?
• How long until my return is processed?